Privacy Policy

This privacy notice is provided to inform about how and why your personal data is used so that we can be as transparent as possible, and to ensure that you are aware of your rights under GDPR legislation. During our activities we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner.

The Company

We are Triangle Housing Association Limited and we are the Data Controller, our correspondence address is:

Triangle Housing Association

60 Eastermeade Gardens

Ballymoney

BT53 6BD

Email info@trianglehousing.org.uk

Telephone: 028 2766 6880

Our Data Protection Officer can be contacted at gdpr@trianglehousing.org.uk

The purpose for processing your data and our basis for doing so.

We process your personal data so we can offer, provide and manage our range of services including, the provision of housing and outreach support in the community. We also process your personal data to maintain communication, to send information about services updates and market our activities.

When we process your personal data, we must establish our legal basis for doing so:

As a Housing Association and provider of support services, we have a legitimate interest in maintaining and expanding services for the benefit of the community and to carry out the provision of Health & Social Care.  We process your general health & mental health data under Article 6.1.f UK GDPR (contract/legal obligation) and Article 9 condition for processing (provision of health & social care services)

If you fail to provide the information required, we will be unable to provide the agreed services to you.

Recipients of your data

We will not transfer your personal data to other recipients without your permission. There are some exceptions to this:

• It is possible, that we might be obliged to disclose personal information in response to a court order or other lawful obligation. Our lawful basis for this is Article 6.1.c legal obligation. This would include multi agency support forums, social services and law enforcement agencies.

Data processed by third parties on our behalf. 

• The information you provide to us will be treated by us as confidential and will be processed only by our employees within the UK. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you.

Transferring your data outside of the UK

We do not transfer or process data outside the UK unless the nature of the processing requires it.  Transfers may occur for named systems with correct transfer safeguards where needed.

Your rights in relation to your data

The law on data protection gives you certain rights in relation to the data we hold on you. These are:

• The right to be informed. We must tell you how we use your data, and this is the purpose of this privacy notice.
• The right of access. You have the right to access the data that we hold on you and obtain copies of that data.
• The right to rectification. If any data that we hold about you is incomplete or inaccurate, you can ask us to correct it. 
• The right to erasure. You have the right to ask us to stop processing your data where you believe there is no reason for us to continue processing it.
• The right to restrict processing. If you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct.
• The right to data portability.  You may transfer the data that we hold on you for your own purposes.
• The right to object.  You can object to the way we use your data where we are using it for our legitimate interests.
• Rights with respect to automated decision-making and profiling.  You have a right not to be subject to automated decision making in a way that adversely affects your legal rights.

Making a complaint

If you wish to exercise any of the rights explained above, please contact the Data Protection Officer at Triangle Housing Association, 60 Eastermeade Gardens, Ballymoney, BT53 6BD or Telephone: 028 2766 6880 or Email: gdpr@trianglehousing.org.uk

The supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.

The Information Commissioner’s Office – Northern Ireland
3rd Floor
14 Cromac Place,
Belfast
BT7 2JB 

Telephone 0303 123 1114
Email: ni@ico.org.uk

Go to their website for further details on making a complaint:

https://ico.org.uk/make-a-complaint/data-protection-complaints/