Compliments/Complaints

Triangle is committed to continuously improving the quality of its services. It recognises the importance of service user feedback and encourages compliments and complaints as a means of improving service provision. Everyone who uses services or facilities has a right to make a compliment or complaint and be treated with respect and dignity. In the case of a complaint, the organisation will aim to resolve it as quickly and as close to the point of delivery as is acceptable and appropriate.

If you would like to find out more about our revised complaints process, please see our Complaints Leaflet.